Privacy Policy

We, AK Chimney Services are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akchimneyservices.com, contact us, or use our chimney and home-service offerings.
By using our website or services, you agree to the terms of this Privacy Policy.

---

1. Information We Collect

a. Information You Provide Directly

We may collect the following information when you:

• Submit a contact form
  
• Request an estimate
  
• Book a service
  
• Contact us by email or phone
  

This may include:

• Name
  
• Email address (including akchimneyservices@gmail.com)
  
• Phone number
  
• Service address
  
• Details about your service needs
  
• Any other information you voluntarily provide
  

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
  
• Browser type and version
  
• Pages visited
  
• Time and date of visit
  
• Device information
  
• Cookies and similar tracking technologies
  

c. Cookies and Tracking Tools

We may use cookies to:

• Improve website functionality
  
• Analyze website traffic
  
• Enhance user experience
  You can turn off cookies through your browser settings.
  

---

2. How We Use Your Information

We may use the collected information to:

• Provide chimney and related services
  
• Schedule appointments and manage service requests
  
• Communicate with you regarding estimates, updates, or promotions
  
• Improve website performance
  
• Respond to inquiries
  
• Enhance customer service
  
• Maintain internal record-keeping
  
• Comply with legal obligations
  

---

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

• Service providers who help us operate our business (e.g., payment processors, scheduling tools, website hosting)
  
• Legal authorities if required by law or to protect our rights
  
• Third-party analytics services (e.g., Google Analytics)
  

All third parties are required to maintain confidentiality and follow data protection standards.

---

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

---

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
  
• Request corrections or updates
  
• Request deletion of your information
  
• Opt out of marketing communications
  
• Disable cookies
  

To exercise any of these rights, contact us at:
📧 akchimneyservices@gmail.com

---

6. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

---

7. Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect personal information from children.

---

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a new “Last Updated” date.
Your continued use of the website means you accept any changes.

---

9. Contact Us

If you have questions about this Privacy Policy or wish to request information changes, please contact us:

AK Chimney Services
Dallas, Texas
📧 akchimneyservices@gmail.com