Terms and Conditions

  • Home
  • Terms and Conditions

Terms and Conditions of Ak Chimney Services

At AK Chimney Services, we strive to provide high-quality chimney and home-service work. This Refund & Warranty Policy explains how we handle customer satisfaction, refunds, guarantees, and service concerns.


1. Service Satisfaction

We aim for complete customer satisfaction. If you are not satisfied with our service, please contact us within 7 days of the service date so we can review and address the issue.

📧 akchimneyservices@gmail.com


2. Refund Policy

Because our work involves labor and service time, refunds are generally not issued, except in specific cases such as:

  • Incorrect or incomplete service due to our error
  • A service that was paid for but not performed
  • Duplicate or accidental charges

Refund decisions are made on a case-by-case basis.


3. Warranty on Services

We provide warranties on certain services, depending on the nature of the work:

Labor Warranty

  • We typically offer a 30-day labor warranty for workmanship issues related to chimney cleaning, inspections, or minor repairs.

Repairs & Installations Warranty

  • Larger repairs or installations (e.g., caps, liners, masonry, crowns) may come with a separate written warranty provided at the time of service.

Warranties do not cover:

  • Pre-existing structural issues
  • Damage caused by weather, animals, or misuse
  • Conditions not visible or detectable during inspection
  • Customer negligence or failure to maintain the chimney

4. No-Show or Missed Appointment Fees

If a confirmed appointment is missed without prior notice, a service call fee may apply.


5. Contact Us With Issues

To request support or review a service concern, contact us at:
📧 akchimneyservices@gmail.com



2. Disclaimer

The information on akchimneyservices.com is provided for general information purposes only. AK Chimney Services makes no guarantees regarding accuracy, completeness, or reliability of any website content.


1. Not Professional Advice

Content on this website should not be considered technical, structural, safety, or legal advice. For chimney safety, inspections, or repairs, always consult with a qualified professional (like us).


2. Service Limitations

Our ability to provide accurate pricing or assessments online may be limited.
Final estimates or findings may require in-person inspection.


3. No Liability

AK Chimney Services is not responsible for:

  • Damages caused by use of website information
  • Losses from delays or appointment changes
  • Issues outside our control (weather, structural problems, hidden conditions)

Use of our website is at your own risk.


4. External Links

We may link to third-party websites.
We are not responsible for the content or practices of any external site.



3. About Us Page

Here is polished, strong website content for your About Us page:


About AK Chimney Services

Welcome to AK Chimney Services, your trusted chimney and home-service specialists proudly serving Dallas, Texas and surrounding areas. We are committed to providing safe, reliable, and high-quality chimney care for homeowners who value comfort, safety, and peace of mind.


Our Mission

To deliver professional chimney services with honesty, integrity, and unmatched customer care — keeping homes safe and families warm.


Who We Are

AK Chimney Services is a locally owned and operated company specializing in:

  • Chimney inspections
  • Chimney cleaning & sweeping
  • Chimney repairs
  • Chimney caps & installations
  • Masonry repairs
  • Dryer vent cleaning
  • Fireplace troubleshooting

With a passion for service and a commitment to excellence, we treat every home as if it were our own.


Why Homeowners Trust Us

Local Dallas Professionals
We understand the unique needs of homes in the Dallas area.

Reliable & Honest
We believe in transparent pricing, honest assessments, and quality workmanship.

Safety First
Your family’s safety comes before anything else. Our work follows industry best practices.

Quality Guaranteed
We take pride in every job — big or small.


Our Promise to You

When you choose AK Chimney Services, you’re choosing a team that values:

  • Clear communication
  • On-time service
  • Fair pricing
  • Respect for your home
  • Long-lasting workmanship

Your home deserves safe, clean, and dependable chimney care — and that’s exactly what we deliver.


Contact Us

Ready to schedule a service or request an estimate?

📧 akchimneyservices@gmail.com
📍 Dallas, Texas